IT Support Analyst
Mō Tēnei Tūranga Mahi | About the Role
We are seeking a dedicated IT Support Analyst to join our dynamic IT team. The ideal candidate will provide exceptional desktop support, audio-visual (AV) support, and installation services. You will play a crucial role in ensuring the smooth operation of our IT systems and enhancing the user experience across the organisation.
The appointing salary for this role will be between $69,683 and $81,980, dependent on skills and experience.
The IT Support Analyst is based in our Toi Ohomai | Te Pūkenga at either our Tauranga or Rotorua campus reporting to the Customer Engagement Manager and will be responsible for:
· IT Support to Academic and Administration Teams
· Audio Visual and Video Conferencing Support
· IT Service Delivery Administration
· Desktop Imaging and Deployment
He kōrero mōu| About you
To be successful in this role you will have:
· Diploma in Business Computing or similar tertiary computing qualification
· Clean drivers’ licence
· Windows 10/11 or similar experience
· Excellent oral and written communication skills
· Experience providing technical support in medium to large IT environment
Mō Mātou | About us
Toi Ohomai a business division of Te Pūkenga, is a vibrant and progressive tertiary institute with regional campus locations in Toi Ohomai Windermere (Tauranga), Toi Ohomai Mokoia (Rotorua).
Toi Ohomai | Te Pūkenga is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our region (including Māori employers). To deliver effectively on this commitment, we recognise the need for a culturally competent and confident workforce vertically and horizontally across our organisation.
Me pēhea te tono | How to apply
As a responsible employer and education provider, Toi Ohomai | Te Pūkenga is committed to the protection of children and vulnerable persons and applies relevant policy and practice to meet this commitment. Applicants for this position should have NZ residency or a valid NZ work visa and will be required to undergo pre-employment checks; Successful candidates will be required to undergo relevant vetting and employment checks.
If this exciting and rewarding role sounds like your next career move then we encourage you to apply.
We will be assessing applications as they come in and this role will be closed earlier if we receive a suitable candidate.
